Privacy policy

Privacy Policy

Last Updated: October 12, 2026

Option Care Health, Inc. ("we," "us," or "our") respects your personal privacy and is committed to protecting the personal data collected through our e-commerce platform operating at 8iifw0-fv.myshopify.com. This Privacy Policy explains how your personal information is collected, used, shared, and protected when you visit or make a purchase from us.

Information We Collect

When you interact with our store, we collect information in two primary ways:

1. Information You Provide Directly:

  • Order Information: When you purchase our kitchen tools (e.g., measuring spoons, mini cutting boards, food tongs), we collect details such as your full name, billing address, shipping address, email address, phone number, and payment information (handled via secure, PCI-compliant payment gateways).

  • Customer Support Communications: Any information provided when reaching out to [email protected] or contacting Raquel Usison regarding inquiries, returns, or feedback.

2. Information Collected Automatically:

  • Device & Usage Data: As you browse the site, web servers automatically record technical details including your IP address, browser type, time zone, operating system, operating device details, and cookie data.

  • Site Interaction Data: We record pages viewed, search terms entered, referring URLs, and shopping cart behavior to optimize your browsing journey.

How We Use Your Information

We utilize collected personal information to deliver a smooth shopping experience, specifically to:

  • Process, fulfill, and ship orders for your selected kitchen items.

  • Send transactional emails, order confirmations, tracking numbers, and customer service updates.

  • Detect, investigate, and prevent fraudulent transactions or security threats.

  • Analyze site usage patterns to continuously refine our product offerings and site navigation.

Sharing Your Personal Data

We do not sell, rent, or trade your personal information to third parties. We share your information strictly with trustworthy service providers necessary to operate our store:

  • Shopify: Our e-commerce platform provider powering product listings and checkout.

  • Logistics Partners: Postal and courier services (e.g., USPS, UPS, FedEx) so they can deliver orders to your shipping address.

  • Legal Compliance: We may disclose personal information if required by applicable laws, legal processes, or government requests, or to enforce our legal rights.

Data Security & Retention

We enforce strict technical and organizational safeguards—including SSL encryption protocol—to safeguard your sensitive data during transit and storage. Order information is retained in our secure records for accounting, tax, and legal purposes unless you request deletion.

Your Rights

Depending on your jurisdiction (such as California under the CCPA/CPRA), you have rights regarding your personal data, including the right to access, correct, update, or request deletion of your information. To exercise these rights, please email us at [email protected].