Shipping policy
Shipping Policy
Last Updated: October 12, 2026
At Option Care Health, Inc., we strive to get your kitchen tools into your hands as quickly and reliably as possible. Below are the details regarding our shipping fees, handling times, and delivery practices.
Shipping Rates & Cost Structure
We keep our shipping policy simple and transparent:
| Order Value | Shipping Cost |
|
Orders $10.00 USD and over |
FREE Standard Shipping |
|
Orders under $10.00 USD |
$5.99 USD Flat Rate |
Order Processing & Handling Time
-
Processing Time: Orders are processed within 1 to 3 business days (Monday through Friday, excluding public holidays) after order confirmation.
-
Order Cut-Off Time: Orders placed after 5:00 PM PST will begin processing the following business day.
Estimated Shipping Times
Standard delivery typically takes 3 to 7 business days for addresses within the contiguous United States, depending on carrier schedules and regional transit factors.
Order Tracking
Once your package leaves our distribution facility at 3148 San Gabriel Way, Union City, CA, you will receive an automated email notification containing your carrier details and tracking number. You can use this tracking number to monitor your package's progress online.
Shipping Address Accuracy
Please carefully review your shipping address before placing your order. Option Care Health, Inc. is not responsible for lost or delayed shipments due to incorrect or incomplete delivery details provided by the buyer. If you realize an error was made, email [email protected] immediately so we can attempt to adjust the address prior to dispatch.